Frequently Asked Questions
What does Datastream do?
Datastream provides managed IT services for small and mid‑sized businesses, including cybersecurity, cloud solutions, helpdesk support, IT strategy, network management, data backups, and industry‑specific technology services.
What types of businesses does Datastream support?
We work with a wide range of organizations, including CPA firms, distribution companies, healthcare practices, financial services, non‑profits, insurance agencies, engineering firms, manufacturing operations, and wealth management firms.
Do you offer on‑site support or only remote services?
Both. Datastream provides rapid remote support for everyday needs, and on‑site service when hands‑on assistance, troubleshooting, or installations are required.
What makes Datastream different from other IT providers?
We focus on proactive management, clear communication, and personalized service. Our team works closely with clients to understand their workflow, minimize disruptions, and ensure their technology genuinely supports their business goals.
Can Datastream help secure my business from cyber threats?
Yes. We provide layered cybersecurity protection including threat monitoring, anti‑malware, firewalls, multifactor authentication, email protection, employee security training, and disaster recovery planning.
Does Datastream support cloud migrations?
Absolutely. Whether you’re moving files, applications, or full systems to the cloud, we handle planning, migration, security, and ongoing management.
Do you work with businesses that have multiple locations?
Yes. Datastream supports multi‑site environments, providing consistent networking, security, remote access tools, and centralized management across all locations.
What if my business already has an internal IT person?
We often partner with internal IT staff. Datastream can provide additional manpower, advanced cybersecurity, strategic planning, or take on day‑to‑day tasks so your internal team can focus on higher‑level initiatives.
How does pricing work?
Datastream offers predictable monthly pricing based on the size of your organization, the services you need, and the level of support required. This helps businesses control costs without surprises.
How do we get started?
Simply contact us to schedule a consultation. We’ll learn about your goals, assess your current setup, and build a customized IT plan tailored to your needs.